Important contacts
Orders
+420 533 338 888
Technical support
Sales returns
+420 533 338 899

Basket - help

The purchase process in the e-shop has four stages:

1. filling the basket
2. termination of filling the basket
3. saving the basket in the processed order
4. confirmation of the processed order

ad 1) filling the basket
If I am logged in the e-shop I can “fill” the basket. Gradually I choose the goods I want from the product series and put them in the basket defining the required number –1 MU (measure unit) is always pre-set. I may add or remove the goods from the basket, or change the required amount. If I know the portfolio available in the e-shop I may enter the individual product codes and required number directly to the table; in this case I shall not look for products in product trees… see the picture below



ad 2) termination of filling the basket
As soon as I am convinced I have all goods I need to buy in the basket, I will continue with the Continue function to order. On this page I have the possibility to change the form of delivery (Transport service) and the payment method.


ad 3) saving the basket in the processed order
Once I have finished filling the basket and added the details mentioned above, I will save the content of basket in so called “processed order”. This operation will make a record in the supplier’s IS and check the prices and availability (in particular with products which are to be sell out and I require more than there is in the warehouse). On this page I may add the registration number of my internal order, delivery address (if I have any registered in the e-shop system), addressee – a person from my company who is going to receive the goods and in the end I add (if needed) specifying text in the remark for the supplier’s system operators. The operation of saving the basket in the processed order is evident from the picture below:



as 4) confirmation of the processed order
If I do not ask the supplier’s operators to make any specific alterations in the processed order, I may confirm such an order, which starts the process of release and dispatch. I make the confirmation by the “Confirm processed order” function located above the displayed processed order. Vice versa, if I found I did not want to execute the order I may cancel it by the “Cancel processed order” function. Both the described functions are on the picture below:


Contact Us

Have you got a question, a specific request, or are you interested in joining our team? Please, reach out to us using the contact details below or fill out the form on the right. We will be pleased to get back to you.

INTELEK LTD,
Dimofontos 1, Lambda Tower, 1075 Nicosia, Republic of Cyprus
Email: office@intelek.cy
HE438609, VAT: CY10438609V

International Office
Ericha Roučky 1291/4, 627 00 Brno, Czech Republic
Email: info@intelek.eu, Phone +420 533 338 888
Working hours: Mon – Fri, 8:00 AM – 5:00 PM

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